To reinforce transparency and comply with the best corporate governance practices, Avibras launched on Tuesday, 16th, in a meeting with the managers, the Ethics Channel, an exclusive means of communication that allows the receipt of complaints in a secure and confidential manner, of conducts that violate either its Code of Ethics or the current legislation.

The channel is part of a series of actions implemented by the top management with the objective of strengthening Avibras in the market, seeking the best results, more safety and a working environment even more aligned with the values and culture that helped build the company.

The Comercial Vice-President of Brazil and Americas and Institutional Relations, José de Sá Carvalho Júnior, said that Avibras is improving its governance with tools that contribute to a management model of excellence. "These improvements must transpire within the organization so that we can grow sustainably."

The Administration and Human Resources Manager, Claudio Motta, who left the Company's Ombudsman Office, highlighted the importance of an independent and exclusive channel for denouncing any misconduct, allowing a greater transparency in the process. "The internal ombudsman's office was a great learning experience. In two years, there were many demonstrations of various kinds, including suggestions and compliments”, he said.

According to Claudio Motta, the suggestion boxes will remain in the company under HR governance for exclusive receipt of suggestions, criticisms, compliments and doubts.

Executive Manager of Internal Audits Mario Filipini, who is also vice president of the Ethics Committee and secretary of the Audit and Risk Committee, explained that the Ethics Channel is an essential tool for conducting business sustainably with transparency and integrity .

Filipini explained to the managers the operation of the channel and clarified doubts. According to him, it is important that managers share this information with their employees so that there is a deployment process and the involvement of the whole company.

He also commented on the good practices that have been incorporated in the management of Avibras, such as the strong performance of the Ethics and Audit and Risk Committees in the company's integrity program. "The Code of Conduct is undergoing an update process to meet the needs of the company and the market, in addition to the internal rules of the Ethics Committee, which will also undergo a review", he added.

At the end of the meeting the managers received a pamphlet and a roller clip (retractable badge holder) allusive to the Ethics Channel. All employees will receive the gift at the end of the month.

Disclosure - The Ethics Channel is being widely disseminated to all audiences with whom Avibras maintains a relationship. Internally, posters have been posted at various points throughout the company. Adhesives have also been distributed in several areas.

A banner has been published in the intranet, as well as journalistic material. Its April/May issue, “Nossa Gente”, the company's internal journal, will also bring a report on the subject.

The Ethics Channel is also in evidence on the company's website in order to meet the needs of the external public, above all.


Learn more about the Ethics Channel


1) What is it?

It is an exclusive Avibras channel for secure communication and, if desired, anonymous, of conducts that violate the company's Code of Conduct or current legislation.


2) Why does Avibras maintain an Ethics Channel?

Avibras management model is based on transparency. The company practices, develops and perfects its culture through solid and well-defined standards and procedures, in order to strengthen its governance and compliance processes.

The Ethics Channel was created to receive possible reports of misconduct and other irregularities. Avibras, like other private sector companies, is an integral part of the fight against corruption.

The union, information and total engagement in the culture of transparency make the company's sustainable growth possible.


3) Who can complain?

Collaborators, third parties, suppliers, customers and the community in general.


4) How does it work?

The complaints can be made through the Internet, www.canaldeetica.com.br/avibras and/or through a toll-free telephone line: 0800 741 0001 every day, 24 hours, by answering machine or from Monday to Friday, from 8 am to 8 pm, to talk to an analyst. As a global channel, the service is done in Portuguese and English.


5) How does it work and who receives the complaints?

The registered information is received by an independent and specialized company, ensuring absolute secrecy and Avibras Ethics Committee will handle each situation accordingly, without conflicts of interest.


6) Is the channel secure?

The channel offers complete security and secrecy to the process of receiving complaints.


7) Is anonymity guaranteed?

Yes. The confidentiality of the denunciations is guaranteed, preserving the identity of the people involved. There is no possibility of identification if the author makes this option.


8) Can the complaint be identified?

Yes. The author can choose an anonymous complaint or identify himself. The identified option is focused on the cases in which the rapporteur makes himself available to be contacted in order to clarify possible doubts about the report provided.

Reports with identification are very important because they can make the investigation more effective.

We remind you that this is an anonymous, secure and reliable channel.


9) What to report?
• Morale harassment or physical aggression
• Sexual harassment
• Acts of prejudice and discrimination
• Conflicts of interest
• Collusion (cartels, manipulation of proposals and pricing)
• Non-compliance with internal norms and policies
• Destruction or damage to assets
• Behavior deviation
• Favorability or conflict of interest
• Fraud
• Theft, robbery or material misuse
• Bribery (tips, donations, donation facilitation)
• Insider Trading
• Use or trafficking of prohibited substances
• Violation of laws in general


10) Who investigates the complaints?

All complaints are handled by an independent area, which reports to the Audit and Risk Committee on what was received, how it was analyzed and what action was effectively taken in each case.


11) What steps are taken and how to follow my complaint?

If the complaint is appropriate, the company will take the appropriate measures provided for in the Code of Conduct and in the legislation in force, depending on the content of the same.

The whole process can be accompanied by the Ethics Channel through the protocol number.